Privacy Policy

1. Scope

This Privacy Policy explains how Prestigious Window Fashions (“we,” “us,” or “our”) handles personal information when you visit prestigiouswindowfashions.com, contact us, or use our window treatment services (the “Services”).

2. Information We Collect

• Identifiers & Contact Details: name, email address, phone number, postal address.
• Commercial Information: product interests, quotes, orders, scheduling details, communications and preferences.
• Device/Usage Data: IP address, browser type, pages viewed, time on site, and similar analytics data.
• Location Data: approximate location derived from IP address.
• Photos/Measurements: with your permission when needed for consultations or installations.

3. Sources of Information

• Directly from you via contact forms, calls, emails, or during site visits and consultations.
• Automatically through cookies, pixels, and similar technologies when you use the Website.
• From service providers that help us operate the Website, schedule appointments, process payments, deliver communications, or provide analytics.

4. How We Use Information

• Provide, schedule, and deliver our Services and customer support.
• Create quotes, process orders and payments, and manage warranties.
• Operate, maintain, and improve the Website and user experience.
• Communicate with you about appointments, projects, updates, and promotions (you can opt out of marketing any time).
• Conduct analytics and measure performance, including aggregated or de-identified reporting.
• Protect against fraud, abuse, and security incidents; comply with legal obligations.

Legal bases for processing (EU/UK visitors). Where applicable, we rely on performance of a contract, legitimate interests (e.g., site safety, improvement, and communications), consent (for certain marketing/cookies), and legal obligations.

5. How We Share Information

• Service Providers: website hosting, analytics, communications, scheduling, installation logistics, and payment processing (as applicable).
• Advertising & Analytics Partners: we may use tools such as Google Analytics or Meta Pixel to understand site usage and, where enabled, to deliver or measure ads. These partners may collect or receive information from your browser via cookies or pixels and use it for their own purposes consistent with their policies.
• Legal & Safety: to comply with law, enforce our terms, or protect rights, property, and safety.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

“Sale”/“Sharing” of Personal Information (California). We do not sell personal information for money. If we ever “sell” or “share” personal information as defined by California law (e.g., cross-context behavioral advertising), we will honor your right to opt out. See Your Privacy Rights.

6. Cookies & Tracking

We use cookies and similar technologies to operate the Website, remember preferences, and perform analytics. Where required, we will request your consent for non-essential cookies. You can control cookies via your browser settings and, where offered, our consent banner.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, restrict or object to certain processing, and withdraw consent where processing is based on consent.

U.S. State Rights (e.g., CA, CO, CT, UT, VA)

• Right to Know/Access what we collect, use, and disclose.
• Right to Delete personal information (subject to legal exceptions).
• Right to Correct inaccurate personal information.
• Right to Opt Out of “sale”/“sharing” or targeted advertising (if applicable).
• Right to Appeal certain decisions.

How to exercise your rights: Email [email protected] or call (919) 664-3725. We may need to verify your request. Authorized agents may submit requests subject to verification.

Marketing Preferences

You can unsubscribe from marketing emails by using the link in the message or contacting us. You will still receive essential transactional messages (e.g., scheduling and service updates).

Do Not Track

Your browser may offer a “Do Not Track” (DNT) signal. We do not currently respond to DNT signals. Where required by law, we will honor applicable opt-out mechanisms (e.g., Global Privacy Control) for relevant processing.

8. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure. We retain information as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

Our Website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us to request deletion.

10. International Users

If you access the Website from outside the United States, you understand that your information may be processed in the U.S., where laws may differ from those in your jurisdiction.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates the latest revision. Material changes will be posted on this page.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Website: prestigiouswindowfashions.com
• Email: [email protected]
• Phone: (919) 664-3725